LexisNexis Risk Solutions, a leading provider of data and analytics for the insurance industry, is celebrating the 35th anniversary of LexisNexis C.L.U.E. Auto (Comprehensive Loss Underwriting Exchange), the auto insurance industry’s most comprehensive claims history database. LexisNexis Risk Solutions also celebrates the 20th anniversary of LexisNexis Current Carrier Auto, which has grown to include more than 96% of auto insurance policy data to help insurers validate underwriting information and improve customer experience.
C.L.U.E. Auto helps enable U.S. insurers to quickly and seamlessly access claims information to expedite the underwriting process, help predict the potential for future claims, and through continued innovation, help discover even more important claims that typically go unnoticed by other solutions. These data analytics insights are even more critical in today’s market as consumers are increasingly shopping their auto insurancei and insurers’ profitability is challenged by increasing claims severityii and other economic factors.
Prior to C.L.U.E. Auto’s launch in 1987, claims history was typically incomplete and difficult to obtain. This resulted in inefficiencies and information gaps that did not allow for proper pricing to the risk. C.L.U.E. Auto, which can be seamlessly integrated into an insurer’s workflow, and its contributed data have brought to the market a 360-degree view that helps U.S. insurers understand their customers in a more comprehensive and actionable manner, giving them the ability to offer the products that best meet their customers’ needs and deliver a personalized experience. Additionally, by combining contributed information with other data sources, such as life events or driver activity, insurers can focus on customer retention and profitability.
“The use of contributory data helps lead to lower rates for most consumers,” said Bill Madison, CEO, Insurance, LexisNexis Risk Solutions. “By providing…
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