AACSB International (AACSB), the world’s largest business education alliance, has recognized Delta Analytics Academy, a nine-month certificate program to remove barriers to career paths in analytics for the operational experts of Delta Air Lines, as one of its 2024 Innovations That Inspire. The Analytics Academy was co-developed by the carrier with Georgia State University’s J. Mack Robinson College of Business. It is one of 26 programs AACSB is recognizing this year.
AACSB’s Innovations That Inspire recognizes institutions worldwide that serve as champions of change in business education. According to AACSB, the business schools highlighted in 2024 “are leveraging innovation to drive new value for the communities they serve. These schools are leading boldly to enable equitable access, empower problem-solvers, design timely curricula and credentials, deploy adaptive learning methods, create new knowledge, and develop societal impact leaders.”
The Delta Analytics Academy offers a career pathway for Delta’s frontline employees, including flight attendants, reservation specialists, and airport customer agents, to transition into business analyst roles. Participants in the Analytics Academy develop analytical skills in areas such as Excel, Python, SQL, and Tableau, which they then combine with their extensive operational and customer-facing expertise. Three cohorts have graduated thus far.
The Analytics Academy offers several advantages to Delta Air Lines: It creates new career pathways for some of Delta’s most dedicated employees; it enables the airline to integrate individuals with extensive operational knowledge into analytical roles, where they can provide unique insights that enhance the management of Delta’s business; and it supports the attainment of Delta’s diversity, equity, and inclusion goals.
“We are honored to be recognized for the Delta Analytics Academy, part of our skills-based talent strategy that has removed barriers to…
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