The Metropolitan Atlanta Rapid Transit Authority (MARTA) joins other public transit agencies nationwide to celebrate National Transit Employee Appreciation Day and honor our exceptional workforce of dedicated bus and rail operators.
“MARTA operators are an integral part of the community, helping people get to their destinations while sharing a friendly smile or kind word. Many operators do this job because they enjoy helping other people,” said MARTA General Manager and CEO and one time bus operator himself, Collie Greenwood. “I want to thank the thousands of MARTA employees who keep this region moving and extend a special gratitude to the frontline operators who remain the backbone of this transit agency.”
Today, March 18, and beyond, we encourage customers to show their appreciation to the bus and rail operators on their routes and in their communities. Share a smile, kind gesture, or word of thanks during your trip, and snap a photo with your bus or rail operator and share on social media so we can highlight our valued frontline employees. Make sure to tag MARTA so we can share on our channels.
Of MARTA’s over 4,000 employees, over 60 percent are frontline employees. MARTA is proud to spotlight three operators as part of National Transit Employee Appreciation Day – Vanessa Singleton, Georilenn Riley, and Torriana Thomas – who love interacting with customers and assisting them on their journey.
Operator Spotlight: Vanessa Singleton
Vanessa Singleton joined MARTA in 1995, right before the 1996 Olympic Games. How’s that for a first assignment? After almost 30 years as a bus operator, her favorite customers are those who have never been on the system before.
“I like the experience. I like to say, ‘If you ride my bus, you’ve won the special award. Happy MARTA Day!’ This is why I get up at 2 o’clock in the morning and do this every day. For that person who never rode the system.”
Singleton is on a first-name basis with many…
Read the full article here
