Georgia Power continues to build the future of energy by making valuable investments in Georgia’s energy grid to make it stronger and more resilient for customers. Over the past 10 years, the company has invested more than $10 billion in strengthening the power grid through programs and initiatives approved by the Georgia Public Service Commission (PSC). Georgia Power continued this ongoing work on projects throughout Georgia communities in 2023 resulting in a strong year for reliability performance.
“At Georgia Power, we understand the importance of reliability for every customer and our teams share a commitment to work safely around the clock, and across the state, to deliver the power that our customers require,” said Tami Barron, senior vice president of Distribution for Georgia Power. “As we continue to upgrade our state’s power grid, we’re making purposeful investments using a data-driven approach, and increasingly incorporating automated technology that helps our electric system better respond not only during storms, but every day.”
Reliability is measured in two ways: frequency of service interruptions, or “System Average Interruption Frequency Index” (SAIFI), and duration of service interruption, or “System Average Interruption Duration Index” (SAIDI). Last year, Georgia Power’s SAIFI score was among the best in the company’s history, with customers experiencing an average of 15% fewer power outages than the previous year. Additionally, when customers did experience power outages, restoration times were approximately 27 minutes faster than the previous year. This duration measurement, or SAIDI value, was one of the best performances in recent years.
High service reliability in 2023 was driven, in large part, by the continued installation of smart, automated devices throughout the power grid. Last year alone, crews installed more than 1,000 automated devices across the state, which can be controlled remotely. This…
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